Terms & Conditions

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the services provided by 121BG (“we”, “us”, “our”), a UK-based telecommunications provider. By using our website or entering into a contract for our services, you agree to comply with these Terms.

2. Services

We provide telecommunications services including, but not limited to, broadband, leased lines, and business connectivity solutions. All services are subject to availability and may vary depending on your location and technical feasibility.

3. Use of Services

You agree to use our services in a lawful manner and not to misuse or interfere with the operation of our network. Any use of services for illegal, harmful, or abusive purposes may result in suspension or termination.

4. Contracts and Billing

By signing up for our services, you agree to the terms outlined in your service agreement, including duration and pricing. Unless otherwise stated, contracts are subject to a minimum term. Payment must be made by the agreed method and within the specified timeframes.

Late or missed payments may incur additional charges and may lead to service suspension or contract termination.

5. Cancellation and Termination

You may cancel your services in accordance with your service contract. Early termination charges may apply if you end your contract before the agreed term unless otherwise stated. We reserve the right to terminate services for breach of these Terms or misuse of the service.

6. Service Availability

While we aim to provide a reliable service, we do not guarantee uninterrupted access. Planned maintenance or unforeseen technical issues may occasionally affect service availability. We will take reasonable steps to notify you of any significant disruptions.

7. Liability

We are not liable for any indirect, incidental, or consequential loss including but not limited to loss of business, revenue, or data, arising from the use of our services. Our total liability in connection with any claim will not exceed the amount paid by you for the services during the 12-month period preceding the claim.

8. Data Protection

We are committed to protecting your data. Please refer to our Privacy Policy for full details on how your information is collected, stored, and used.

9. Changes to These Terms

We may update these Terms from time to time. Any changes will be published on our website and will take effect immediately. Continued use of our services indicates your acceptance of the updated Terms.

10. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

11. Contact Us

For questions relating to these Terms or your contract with us, please contact:

121BG
353–355 Edgeley Road, Stockport, SK3 0RJ
Email: info@121bg.com
Phone: +44 (0) 161 393 4556