Your Peace of Mind. With our comprehensive maintenance and support services, you can rest easy knowing that your telecommunications needs are in good hands. Whether it's a simple query or a critical issue, we’re always just a call, email, or text away.
Phone Support
Our support hotline is available 24/7 for immediate assistance. Give us a call and one of our team will help you there and then.
Email Support
Send us an email anytime, and our team will respond as quickly as possible, ensuring that your issue is resolved efficiently.
Text Support
Prefer texting? No problem! Reach out to us via SMS, and we will provide prompt, professional support.
Preventative Maintenance
We don’t just respond to problems; we proactively prevent them. Our team conducts regular system checks, updates, and maintenance to ensure everything runs smoothly. This includes:
Software and firmware updates
Network health monitoring
Equipment diagnostics and optimisations
Security checks to keep your data safe
How We Help You Stay Connected
Quick Response
We understand every second counts. Our team responds rapidly to keep you connected — no delays, no excuses.
Expert Support Team
Our technicians are always on standby, ready to handle anything from small fixes to major technical hurdles.
Simple Troubleshooting
Not a tech expert? No problem. We’ll guide you through straightforward steps to resolve issues quickly and confidently.
Escalation Protocol
When challenges require more advanced solutions, our escalation system ensures fast, expert-level intervention.
How Can We Help?
Ready to modernise your phone system or have a question about how 121BG can help your business stay connected? Fill in the form below and our friendly team will be in touch shortly.
At 121BG we are committed to delivering superior communication services with a focus on customer satisfaction, transparency, and reliability. Our goal is to ensure seamless connectivity and exceptional support for both residential and business clients
